Frequently Asked Questions

Everything you need to know about shopping with Flex®.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. Since Flex® apparel is designed for both performance and style, we recommend measuring your chest and waist to ensure the perfect fit.

What is your return and exchange policy?

We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically range from 7-14 business days.

What payment methods do you accept?

Flex® accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I care for my Flex® garments?

To maintain the integrity of our high-quality fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on printed graphics.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.